Monday, September 15, 2008

The Home of Higher Standards

First came the unrecognized ATM charge from an out of town merchant, followed by, shall we say, a less than satisfying conversation with a bank representative. Then came the realization, once again, that though the ADA has helped widen doorways, it hasn't and can't address attitudinal barriers. Red tape is no less sticky than in pre 1990 days.

What looked to be an identity theft wasn't. It was nothing more than an honest mistake, a couple of numbers transposed. It happens. But situations that are bumps in the road for some can be trying for folks with developmental disabilities.

Fortunately....thankfully...... the Morrisville police officers who paid us a visit got it right. With common sense and sensitivity, professionalism and comforting small talk, they got it right. To them go our sincere thanks.

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